Saudi Electric Company (SEC) are moving from Paper electrivity bills to E-Bills which will be given on 28th of every gregorian month.
As per the Royal decree issued, the Utility Bills must be issued only after the goverment staff gets Salary on 27th of evry gregorian month and thats why the E-bill will be issued on 28th.
Saudi Electric Company (SEC) will stop issuing paper electricity bills starting this month and issue E-Bills.
Electricity bills can be accessed on SEC’s electronic channels, including the company’s website (se.com.sa), through its app, SMS services, and through registered email.
Enquiries about e-bills can also be made through customer service number 920001100, according to Chairman of the SEC Subscribers Services sector Eng. Sultan Al-Matrafi.
Earlier this year, the Saudi Electricity Company launched a series of modern electronic channels to facilitate and speed up the process of communication with subscribers through WhatsApp (0533991100), Twitter (alkahrabafriend), Alkahrabacare subscriber account, subscriber service center (920001100), SMS (500120), website (se.com.sa), and app.
The SEC also signed a deal with Japanese Tokyo Electric Power Co (TEPCO), Nissan Motor Co and Takaoka Toko for the first electric vehicle (EV) pilot project.