MOL Saudi Arabia has setup a specialized team of Field Inspectors and have carried out 660+ inspections in Recruitment Office and companies across the Kingdom till April 2017.
All these inspections from Ministry of Labor are done to make sure that all the Recruitment Office in Saudi Arabia are properly following the Rules & Regulations and ensuring compliance of Employment and Recruitment services from Labor System in KSA.
This investigation was done as there were many complaints against the recruitment companies and Offices. A total of 170+ customer complaints were made against the recruitment Offices which led to a closure of 54 offices in the Kingdom of Saudi Arabia.
Any Victim who is having issues with their recruiting firm or company may call the Call center for Customer Service on 19911 or logon to Musaned website on www.musaned.gov.sa and submit a complaint.
Ministry of Labor works to maintian and protect rights of the citizens and Frauds or any contract or agreement between recruiter and the employee.
Musaned website is an initiative of the Ministry of Labor and Social Development to bring together and link all parties involved in the domestic labor process under one umbrella.