Communications and Information Technology Commission (CITC) has informed and instructed all the customers to complaint if they are facing slow internet speed.
Users those who are using Mobile Phones and computer devices and facing slow connection speed can lodge a complaint now againts the Internet Service Providers (ISPs).
All the Telecom companies in Saudi Arabia have been enhancing their performance in terms of Broadband speed, connectivity and services. Even after these enhancements, internet users are still experiencing slow speeds after the FUP and are restricting usage of data after a certain limit. However the authorities have successfully ended this practice and brought clear intructions on FUP (Fair Usage Policy).
A Program called MEQYAS which is an initiative by The CITC to establish Internet Speed & Quality of Experience Measurement Platform in order to provide internet users in Saudi Arabia.
MEQYAS will enahcne trans[arency among Internet Service providers to provide better service to Internet users.
MEQYAS also provided you with a Internet Speedometer Application which is available in Google Play Store as well as Apple App Store to measure the speed of the Internet.
You can sign up and test your Internet Speed Now here (https://www.meqyas.sa/signup)